Leafoon Delivery Policy
Thank you for shopping with Leafoon! We are committed to ensuring you receive the highest quality products. Please review our delivery policy below for details regarding timeframes, charges, and procedures.
1. Order Processing
Processing Time: Orders are processed within 1 to 2 days of confirmation.
Quality Testing: Every bottle of our pure growth hair oil undergoes strict quality testing prior to shipping.
2. Shipping Rates & Delivery Times
We currently offer fast delivery services throughout Pakistan.
Standard Delivery (Nationwide)
Delivery Time: 3 to 5 days from the date of dispatch.
Shipping Charges: PKR 200 (Free shipping on orders above PKR 3,000).
Express & Local Delivery (Karachi)
Delivery Time: 1 to 2 days.
Shipping Charges: PKR 200.
Note: Deliveries may occasionally be delayed due to courier backlogs, weather conditions, or unforeseen local issues.
3. Order Tracking
Upon dispatch, you will receive a confirmation message containing your tracking number and the name of the courier service so you can monitor your shipment.
4. Incorrect Addresses & Delivery Issues
Please ensure you provide an accurate shipping address and active contact number at checkout.
If an order is returned due to an incorrect/incomplete address, or if delivery fails due to customer unavailability after repeated courier attempts, re-shipping charges will apply.
5. Damage & Leakage Policy
Our pure growth hair oil bottles are securely packaged to prevent damage during transit. However, in the rare event of breakage:
Reporting Window: Notify our customer service team within 24 hours of delivery.
Required Evidence: Send clear photos of both the outer packaging and the inner packing to [WhatsApp: 923399393910].
Contact Information
If you have any questions or require assistance regarding your delivery, please feel free to reach out to our support team.